Terms of Service

Effective Date: 6/7/2026
Website: https://factorynutritionandwellness.com/
Business Name: Factory Nutrition and Wellness

Welcome to Factory Nutrition and Wellness. These Terms of Service govern your access to and use of our website, products, services, programs, content, and online store.

By visiting our website, creating an account, placing an order, or using any part of our services, you agree to these Terms of Service. If you do not agree, please do not use this website.

1. Website Use

You agree to use this website only for lawful purposes and in a way that does not violate these Terms, interfere with website functionality, or harm our business, systems, customers, or service providers.

You may not:

• Use the website for fraudulent, abusive, or unlawful activity
• Attempt to gain unauthorized access to our systems or customer accounts
• Interfere with website security or functionality
• Copy, scrape, reproduce, or misuse website content without permission
• Submit false, misleading, or inaccurate information
• Use our products, services, or content in a way that violates applicable laws

We reserve the right to refuse service, cancel orders, suspend accounts, or restrict access to the website at our discretion.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using the website with the consent and supervision of a parent or legal guardian.

Some products, programs, or services may have additional eligibility requirements.

3. Product Information

We make reasonable efforts to display accurate product descriptions, pricing, availability, images, ingredients, sizes, and related information. However, we do not guarantee that all website content is complete, current, or error-free.

Product packaging, formulas, serving sizes, labels, and availability may change without notice. Always review the product label and manufacturer information before use.

We reserve the right to correct errors, update product information, change pricing, modify availability, or cancel orders if information on the website is inaccurate.

4. Health, Fitness, Nutrition, and Supplement Disclaimer

The information on this website is provided for general informational and educational purposes only. It is not medical advice, diagnosis, treatment, or a substitute for professional healthcare guidance.

Our website may offer supplements, fitness programs, nutrition guidance, training programs, wellness content, and related services. These are not intended to diagnose, treat, cure, or prevent any disease.

Before beginning any supplement, diet, fitness, training, or wellness program, you should consult a qualified healthcare professional, especially if you:

• Are pregnant or nursing
• Have a medical condition
• Take prescription medications
• Have allergies or sensitivities
• Are under medical supervision
• Have dietary restrictions or health concerns

You are responsible for determining whether any product, program, or recommendation is appropriate for your personal health, goals, and circumstances.

5. Results Disclaimer

Fitness, nutrition, supplement, and wellness results vary from person to person. We do not guarantee any specific result from using our products, services, programs, or content.

Your results may depend on many factors, including consistency, diet, training, sleep, lifestyle, genetics, medical history, and proper product use.

Testimonials, reviews, examples, and marketing materials are not guarantees of results.

6. Orders and Payment

Our website operates on WooCommerce. By placing an order, you agree to provide accurate billing, shipping, contact, and payment information.

Payments are processed securely through Clover or other approved payment providers. We do not store full payment card details on our website.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

• Suspected fraud
• Incorrect pricing
• Product availability issues
• Payment processing issues
• Violation of these Terms
• Shipping restrictions
• Abuse of discounts, promotions, or policies

If an order is canceled after payment, we will make reasonable efforts to issue any applicable refund according to our policies.

7. Shipping and Delivery

We use Shippo and related shipping carriers to help fulfill orders, generate shipping labels, and provide tracking information.

Shipping times are estimates and are not guaranteed unless specifically stated. Delays may occur due to carrier issues, weather, holidays, incorrect addresses, product availability, or other factors outside our control.

You are responsible for providing a complete and accurate shipping address at checkout.

Once an order has been transferred to the shipping carrier, delivery timing and handling are largely controlled by the carrier. We are not responsible for delays caused by the carrier.

8. Lost, Stolen, or Damaged Packages

Please contact us if your order is lost, stolen, damaged, or marked as delivered but not received.

We may work with the carrier to investigate the issue, but we are not responsible for packages that are lost or stolen after confirmed delivery to the address provided at checkout.

Claims for damaged or missing items must be submitted within [Insert Timeframe] of delivery.

9. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our posted Refund and Return Policy.

Due to the nature of supplements, nutrition products, and wellness items, certain products may be final sale once opened, used, damaged, or removed from original packaging.

We reserve the right to deny refund or return requests that do not comply with our policy.

10. Promotions, Discounts, and Sales

Promotions, coupon codes, discounts, bundles, and sales are subject to change or cancellation at any time.

Discounts may not be combined unless clearly stated. Promotional offers may be limited by product, date, order amount, customer type, or availability.

We reserve the right to cancel orders or remove discounts if we believe a promotion has been misused, abused, or applied in error.

11. Accounts and Customer Information

You may be able to create an account on our website. You are responsible for maintaining the confidentiality of your login information and for all activity under your account.

You agree to provide accurate, current, and complete account information.

We may suspend or terminate accounts that violate these Terms, submit false information, abuse policies, or engage in suspicious activity.

12. User Content and Reviews

If you submit reviews, testimonials, comments, photos, feedback, or other content to our website or social platforms, you grant us permission to use, display, reproduce, edit, and share that content for business, marketing, and promotional purposes.

You agree not to submit content that is false, misleading, unlawful, abusive, defamatory, obscene, or infringing on the rights of others.

We reserve the right to remove or edit user content at our discretion.

13. Intellectual Property

All website content, including text, images, graphics, logos, product descriptions, designs, videos, icons, page layouts, and other materials, is owned by or licensed to [Insert Business Name] unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or exploit our website content without written permission.

14. Third-Party Brands and Products

Our website may sell or display products from third-party brands. Brand names, trademarks, logos, product images, and related materials belong to their respective owners.

We are not responsible for manufacturer changes, third-party product claims, label changes, supply issues, or third-party website content.

15. Third-Party Links and Services

Our website may include links to third-party websites, tools, payment providers, shipping services, social platforms, or other resources.

We are not responsible for the content, privacy practices, policies, security, or actions of third-party services.

Use of third-party services may be subject to their own terms and policies.

16. Limitation of Liability

To the fullest extent permitted by law, [Insert Business Name], its owners, employees, contractors, partners, affiliates, and service providers are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, services, programs, or content.

This includes but is not limited to damages related to:

• Product use or misuse
• Allergic reactions or personal health outcomes
• Training, diet, or supplement decisions
• Website errors or downtime
• Payment or shipping delays
• Lost profits or business interruption
• Unauthorized access to your account
• Third-party service issues

Your use of our website, products, and services is at your own risk.

17. No Warranties

The website, products, services, and content are provided on an “as available” and “as is” basis.

We do not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses or harmful components.

We do not guarantee that any product, program, or service will meet your expectations or produce a specific result.

18. Indemnification

You agree to defend, indemnify, and hold harmless [Insert Business Name], its owners, employees, contractors, affiliates, partners, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your use of the website
• Your violation of these Terms
• Your misuse of products or services
• Your violation of any law or third-party rights
• Information or content you submit to us

19. Termination

We may suspend or terminate your access to the website, cancel orders, or close accounts at any time if we believe you have violated these Terms, engaged in fraudulent activity, abused our policies, or created risk for our business or customers.

20. Changes to These Terms

We may update these Terms of Service from time to time. Any updates will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted means you accept the updated Terms.

21. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any disputes related to these Terms, the website, products, or services will be handled in the appropriate courts located in California, unless otherwise required by law.

22. Contact Information

If you have questions about these Terms of Service, please contact us:

Business Name: Factory Nutrition and Wellness
Website: https://factorynutritionandwellness.com/
Email: support@factorynutritionandwellness.com