Shipping Policy

Effective Date: 6/7/2026
Website: https://factorynutritionandwellness.com/
Business Name: Factory Nutrition and Wellness

At Factory Nutrition and Wellness, we work hard to process, pack, and ship orders as quickly and reliably as possible. This Shipping Policy explains our shipping methods, processing times, tracking, and delivery expectations.

Order Processing

Orders are processed Monday through Friday, excluding weekends and holidays.

Most orders are processed within 1 to 2 business days after payment is successfully completed. During high-volume periods, sales, holidays, or product restocks, processing times may be slightly longer.

Orders placed after normal business hours, on weekends, or on holidays will begin processing the next business day.

Shipping Methods

We currently offer the following USPS shipping options at checkout:

USPS Priority Mail

USPS Priority Mail is our standard shipping option.

Estimated delivery time is typically 2 to 4 business days after the package has been accepted by USPS.

Priority Mail includes tracking and is commonly used for reliable domestic shipping.

USPS Priority Mail Express

USPS Priority Mail Express is our expedited shipping option.

Estimated delivery time is typically 1 to 2 business days after the package has been accepted by USPS, depending on the destination and USPS service availability.

Priority Mail Express includes tracking and is intended for customers who need faster delivery.

Delivery Estimates

Shipping times shown at checkout are estimates provided by USPS. While we do our best to ship orders quickly, delivery dates are not guaranteed by [Insert Business Name].

Delivery delays may occur due to:

• USPS delays
• Weather conditions
• Holidays
• Incorrect or incomplete addresses
• High shipping volume
• Carrier routing issues
• Events outside of our control

Once a package has been accepted by USPS, the final delivery timeline is controlled by USPS.

Tracking Information

Once your order ships, you will receive tracking information by email or through your customer account.

Please allow up to 24 hours for tracking updates to appear after the label has been created or the package has been scanned by USPS.

If tracking does not update right away, this does not always mean the package has not shipped. USPS tracking may take time to refresh.

Shipping Address Accuracy

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please carefully review your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an address mistake after placing your order, contact us as soon as possible at [Insert Contact Email]. We will do our best to update the address before the order ships, but we cannot guarantee changes once processing has started.

Lost, Delayed, or Missing Packages

If your package is delayed, missing, or appears to be lost in transit, please contact us and we will help review the tracking information.

In some cases, customers may need to contact USPS directly or file a USPS claim.

We are not responsible for delays caused by USPS once the package has been accepted into their system.

Packages Marked Delivered

If your tracking shows that your package was delivered but you have not received it, please first check:

• Around your delivery area
• With household members
• With neighbors
• Your mailbox, parcel locker, porch, front desk, or mailroom
• Your local USPS office

Packages marked as delivered by USPS are generally considered delivered. We are not responsible for packages that are lost or stolen after confirmed delivery to the address provided at checkout.

Damaged Packages

If your order arrives damaged, please contact us within 24 hours of delivery.

Include your order number, a description of the issue, and clear photos of the damaged package and items. We will review the situation and help determine the next steps.

Shipping Restrictions

We currently ship to locations where our products are legally allowed to be sold and delivered.

We reserve the right to cancel or refuse any order that cannot be shipped due to carrier restrictions, address issues, product availability, legal restrictions, or risk concerns.

Order Changes and Cancellations

Once an order has been placed, we cannot guarantee changes or cancellations.

If you need to update your order or shipping address, contact us immediately at support@factory nutritionandwellness.com. We will do our best to assist before the order is processed or shipped.

Contact Us

If you have questions about shipping, tracking, or delivery, please contact us:

Business Name: Factory Nutrition and Wellness
Website: https://factorynutritionandwellness.com/
Email: support@factory nutritionandwellness.com